Macon, GA
Hybrid (field and office)
About the Role
We’re looking for a hands-on Field Service Supervisor to lead our energy efficiency field team. In this hybrid role, you’ll split your time between supporting technicians in the field and managing performance, training, and operations from the office. You’ll play a key role in driving install rates, ensuring quality, and helping our team deliver real energy savings to the customers and communities we serve.
You’ll work closely with our Program Managers and Field Operations Manager to align field execution with program goals, while serving as the day-to-day leader, coach, and resource for our field technicians.
What You’ll Do
- Track and analyze field team KPIs, including install rates, productivity, quality scores, and customer satisfaction
- Shadow technicians in the field to observe performance, ensure adherence to safety and quality standards, and provide real-time coaching
- Lead onboarding and training for new hires, and deliver ongoing development for existing team members on tools, techniques, and program requirements
- Manage field inventory, including stock levels, equipment allocation, and ordering of energy efficiency measures and materials
- Track and report install rates and energy savings performance to internal stakeholders and program managers
- Partner with Program Managers and the Field Operations Manager to align field activities with program targets, timelines, and customer commitments
- Identify operational improvements and implement process changes to boost team efficiency and savings outcomes
- Address performance issues, conduct regular check-ins, and support a positive, accountable team culture
What We’re Looking For
- 3–5 years of experience supervising or leading field teams, preferably in energy efficiency, weatherization, HVAC, utilities, or a related residential services field
- Strong understanding of energy efficiency programs, installation practices, and savings calculations
- Proven ability to track KPIs and turn data into actionable coaching and operational decisions
- Experience with inventory management and field operations workflows
- Excellent communication and coaching skills, with a track record of developing technicians and improving team performance
- Comfort working in a hybrid environment, balancing field time with administrative responsibilities
- Proficiency with field management software, spreadsheets, and reporting tools
- Valid driver’s license and willingness to travel locally to job sites
- High school diploma or equivalent required; associate’s or bachelor’s degree preferred
Nice to Have
- BPI, RESNET, or similar energy efficiency certifications
- Experience working with utility-sponsored energy efficiency programs
- Bilingual (English/Spanish)
What We Offer
- Competitive salary of $70,000 – $75,000
- Health, dental, and vision insurance
- Paid time off and holidays
- 401(k) with company match
- Life insurance