Energy Efficiency Program Processor

  • Salary: $54,000 – $59,000
  • Location: Atlanta, GA
  • Employment Status: Full-time
  • Experience Level: Mid

Full job description

About UES

Utility Energy Services (UES) provides top-tier services to regulated industries such as Utilities. UES focuses on energy efficiency, demand response, distributed energy resources, and electrification to transform how customers use energy and support market adoption of clean technologies. We strive to deliver cost-effective results every day through safety, efficiency and transparency. The UES team pulls from our team’s niche, experience, industry understanding, and problem-solving abilities to offer valuable and expert advice to our clients. Our key focuses are safety, efficiency, transparency, and inclusiveness; we strive to deliver cost-effective results daily. Our teamwork makes the dream work!

Position Overview: As an Energy Efficiency Program Processor at UES, you will play a crucial role in supporting our energy efficiency programs. You will be responsible for managing and processing program applications, ensuring compliance with program requirements, and providing exceptional customer service to our clients. This role is ideal for someone with strong attention to detail, excellent organizational skills, and a passion for energy conservation.

Key Responsibilities:

  • Review and process program applications submitted by customers, ensuring accuracy and completeness.
  • Verify that applicants meet eligibility criteria and compliance requirements.
  • Collaborate with customers to resolve any issues or discrepancies in their applications.
  • Maintain accurate records of program applications, approvals, and rejections.
  • Generate reports and data analysis to monitor program performance.
  • Provide excellent customer service to clients, answering inquiries and guiding them through the application process.
  • Assist in the development and improvement of program processes and documentation.
  • Stay up-to-date on industry trends and energy efficiency technologies.

Qualifications:

  • High School diploma or equivalent
  • Strong attention to detail and organizational skills.
  • Excellent communication skills, both written and verbal.
  • Ability to work independently and as part of a team.
  • Proficiency in Microsoft Office Suite, especially Excel.
  • Knowledge of energy efficiency principles and programs is a plus.
  • Customer service experience
  • Ability to multitask and prioritize tasks effectively.

Additional Preferred Skills:

  • Energy Efficiency Knowledge: Familiarity with energy-efficient technologies and practices, including renewable energy sources, lighting retrofits, HVAC systems, and insulation.
  • Regulatory Compliance: Understanding of energy efficiency regulations, standards, and incentive programs relevant to the industry.
  • Customer Relationship Management (CRM): Experience with CRM software to track and manage customer interactions and inquiries.
  • Problem-Solving: Strong problem-solving skills to address complex issues related to program applications and eligibility.
  • Team Collaboration: Ability to work collaboratively with cross-functional teams to achieve program goals and objectives.
  • Time Management: Effective time management skills to meet deadlines and handle multiple tasks simultaneously.
  • Adaptability: Willingness to adapt to evolving program requirements and industry changes.
  • Environmental Sustainability: A genuine interest in and commitment to environmental sustainability and energy conservation.

Benefits:

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift

Weekly day range:

  • Monday to Friday

Work setting:

  • Hybrid remote

Ability to commute/relocate:

  • Atlanta, GA 30310: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • What does energy efficiency mean to you?
  • This position is based in the Atlanta metro area. Do you live in Georgia? And if not, are you willing to relocate?

Work Location: Hybrid remote in Atlanta, GA 30310

Responsibilities:
– Provide customer support and assistance
– Act as a personal assistant to the team
– Transcribe and file documents accurately
– Perform general office duties such as answering phone calls, scheduling appointments, and managing emails
– Coordinate projects and ensure timely completion
– Proofread documents for errors and inconsistencies
– Proficient in using Google Suite applications

Experience:
– Previous experience in a similar role preferred
– Strong organizational skills and attention to detail
– Excellent written and verbal communication skills
– Proficient in using Microsoft Office Suite, particularly Word and Excel
– Familiarity with QuickBooks and Google Suite is a plus
– Ability to multitask and prioritize tasks effectively

This position requires someone who is highly organized, detail-oriented, and able to handle multiple responsibilities simultaneously. The successful candidate will have excellent communication skills and be able to work well both independently and as part of a team. If you are looking for an opportunity to contribute to a dynamic office environment, we would love to hear from you.

Job Type: Full-time

Pay: $54,000.00 – $59,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Atlanta, GA 30310: Reliably commute or planning to relocate before starting work (Required)

Work Location: Hybrid remote in Atlanta, GA 30310